Refund & Cancellation Policy
Nothing on this site costs money today, and no payment details are collected anywhere. This page states the terms we commit to in advance, for the day paid plans exist.
Last updated September 4, 2026 · Questions: [email protected]
1. Current status: free
AI Chat Roleplay charges nothing. There is no checkout, no subscription, no stored card and no payment processor connected to this site. If any page ever asks you for payment details and does not match this policy, it is not us. Please report it to [email protected].
2. If paid plans launch
Should we introduce a paid tier, the following will apply from day one, and this page will be updated with the specific prices and intervals before any charge is taken.
Fourteen-day refund window
Any first-time purchase of a subscription can be refunded in full within 14 days of the charge, for any reason, by emailing us. You do not need to justify the request. EU and UK consumers keep their statutory withdrawal rights in addition to this.
Renewals
Subscriptions renew automatically until cancelled. We will email you before a renewal. If a renewal charge catches you by surprise, tell us within 7 days of the charge and we will refund it and cancel the plan.
Cancelling
You will be able to cancel at any time from your account settings, with no phone call and no retention flow. Cancelling stops future charges; access continues until the end of the period you already paid for.
Service failure
If a paid feature is unavailable for an extended period, or does not work as described on the page that sold it to you, we will refund the affected period whether or not the 14 days have passed.
3. How to request a refund
Email [email protected] from the address on the account, with the date and amount of the charge. We aim to reply within two business days and to issue approved refunds within five business days, back to the original payment method. Your bank may take a few days more to show it.
4. Chargebacks
Please contact us before opening a dispute with your bank. An email is faster than a chargeback, and we would rather just refund you. We will cooperate fully with any dispute regardless.
5. Related
See the Terms of Service for the rules of using the service, and the contact page for other support routes.